Privacy Policy
We, Evergreen Advice Limited (“EAL”), take our responsibility for your personal information seriously and are committed to managing personal information in accordance with the New Zealand Privacy Act 2020. We comply with the Information Privacy Principles within the Privacy Act 2020. This privacy statement is made to enable individuals who engage with EAL such as clients, potential clients, suppliers, or other persons (“you”) to understand how we collect and use your personal information.
What personal information do we collect?
The type of personal information we collect from you will depend upon the nature of the product or service provided to you. Personal information may include your name, date of birth, address, financial situation, gender, tax number, tax residency or any other information that is personal to you and relevant to the products or services we provide.
How do we collect your personal information?
We generally obtain personal information directly from you or your appointed agent. For example, when:
- You make an enquiry with us regarding a product or service, whether this is in-person or online.
- You have completed an application form in regards to obtaining a product, information or service from us.
- We have requested certain information from you.
How do we use your personal information?
We collect, use and store your personal information in order to provide products and services to you. We may also use it to meet legal obligations, including to verify your identity, and where applicable, to effectively carry out our fiduciary duties. Where you are an overseas tax-resident we may need to share some of your personal information with tax authorities.
We may use stored information to communicate with you, including advising you of changes to existing services, to conduct surveys or to inform you of new products or services that we believe may be of interest to you.
Security
We undertake measures to ensure your personal information is held securely and that it is only accessible by authorised staff. EAL secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. In some situations your personal information may be held on cloud servers which may be located overseas, for example, as part of using Microsoft Office 365.
Browsing our website
There is information about your computer hardware and software that is automatically collected by EAL when you visit our websites. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by EAL for the operation of the online service, to maintain quality of the service, and to provide general statistics regarding use of the EAL’s website.
EAL's websites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the websites you visit.
Who do we provide your information to?
We will not provide your personal information to persons other than when it is necessary to provide a product or service to you, it is necessary and permitted or required by law, or you have otherwise expressly agreed. For example, this may include sharing your personal information with:
- Inland Revenue.
- Information technology vendors where this is necessary to maintain client management systems, registries or meet anti-money laundering obligations.
- Regulators and law enforcement agencies.
We do not sell, rent or lease our customer lists to third parties.
Providing personal information
You are under no obligation to provide us with your personal information; however, depending upon the nature of the information, this may prevent us from providing a product or service to you.
Accessing and correcting personal information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at info@evergreenadvice.co.nz.
Changes to our privacy statement
EAL may modify or update this Privacy Statement from time to time as a result of changes to legislation, industry standards and/or customer feedback. The most up-to-date version for the Privacy Statement will be available here.
